Privacy Policy

This Privacy Policy explains how Konekti Development B.V. ("Konekti", "we", "us" or "our") collects and uses personal data when you visit our website at www.getkonekti.io.

This Privacy Policy applies only to our public website. It does not apply to personal data processed in or through the Konekti product, customer environments, or customer datasets, which may be subject to separate agreements.

1. Who we are

Konekti Development B.V. is responsible for the processing of personal data described in this Privacy Policy.

Konekti Development B.V.
Bogert 1
5612 LX Eindhoven
The Netherlands

For privacy questions or requests, you can contact us at: privacy@getkonekti.io

We have not appointed a formal Data Protection Officer. Privacy-related questions can be sent to the email address above.

2. Personal data we collect

We may collect the following personal data when you use our website.

Contact form

When you contact us through the website, we collect the information you provide, such as:

• your name;
• your work email address;
• your question or message.

Demo booking through Calendly

When you book a demo through Calendly, Calendly may collect information needed to schedule the meeting, such as your name, email address, selected meeting time, and any information you submit in the booking form. We use this information to arrange and hold the meeting.

Calendly may process your data under its own terms and privacy policy.

Website analytics

We use Google Analytics to understand how visitors use our website. Google Analytics may collect information such as pages visited, approximate location, browser type, device information, referrer, timestamps, and interactions with the website.

We use this information to analyze website performance and improve our website and communications.

3. Why we use your personal data

We process personal data for the following purposes:

• to respond to questions submitted through the contact form;
• to schedule and hold demo meetings;
• to follow up on commercial enquiries;
• to enter and manage contact details in our CRM system, Folk;
• to send newsletters or other marketing communications where permitted;
• to understand and improve website usage through Google Analytics;
• to maintain and improve our website.

4. Legal bases for processing

We process personal data under the following legal bases:

Legitimate interests

We process contact form submissions, demo requests, CRM records, and general business communications based on our legitimate interest in responding to enquiries, managing business relationships, and promoting our services.

We also use Google Analytics based on our legitimate interest in understanding and improving our website.

Consent

We may rely on your consent where required, for example when you actively subscribe to marketing communications or where consent is legally required for certain communications or cookies.

You can withdraw your consent at any time.

Contract or pre-contractual steps

If your enquiry relates to a potential contract or demo, we may process your data to take steps prior to entering into a contract.

Legal obligations

We may process personal data where necessary to comply with applicable legal obligations.

5. CRM and marketing communications

If you contact us, book a demo, or otherwise interact with us, we may enter your details into our CRM system, Folk.

We may use Folk to manage business contacts, follow up on enquiries, and send newsletters or marketing emails. We may send marketing emails based on your consent or, where permitted, based on a soft opt-in for existing business contacts.

You can unsubscribe from marketing communications at any time by using the unsubscribe option in the email or by contacting us at privacy@getkonekti.io.

6. Cookies and Google Analytics

Our website uses Google Analytics. Google Analytics helps us understand how visitors use the website.

Google Analytics may use cookies or similar technologies to collect information about website usage. This information helps us measure visits, traffic sources, popular pages, and general website performance.

We do not use advertising or retargeting pixels on the website.

If you do not want Google Analytics to collect information about your visit, you can use browser settings, privacy tools, or Google's available opt-out tools where applicable.

7. Sharing personal data

We only share personal data where necessary for the purposes described in this Privacy Policy.

For the public website, we use the following service providers:

• TransIP, for website hosting;
• Google Analytics, for website analytics;
• Calendly, for demo scheduling;
• Folk, for CRM and marketing communications.

These providers may process personal data on our behalf or as independent controllers, depending on the service and context.

We do not sell your personal data.

8. International transfers

We do not intentionally transfer website visitor personal data outside the European Economic Area ourselves.

Some third-party providers, such as Google, Calendly, or Folk, may process data in countries outside the European Economic Area. Where such transfers occur, we rely on appropriate safeguards required by applicable data protection law, such as standard contractual clauses or equivalent mechanisms.

9. How long we keep your data

We keep website contact, demo, and CRM data until you request deletion, unless we need to keep it longer for legal, administrative, or legitimate business reasons.

Analytics data is retained according to the retention settings configured in Google Analytics.

If you unsubscribe from marketing emails, we may keep limited information necessary to record and respect your unsubscribe request.

10. Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, or online service can be guaranteed to be completely secure.

11. Your privacy rights

Under applicable data protection law, you may have the right to:

• request access to your personal data;
• request correction of inaccurate or incomplete personal data;
• request deletion of your personal data;
• object to certain processing;
• request restriction of processing;
• request data portability;
• withdraw consent where processing is based on consent;
• lodge a complaint with a supervisory authority.

To exercise your rights, contact us at: privacy@getkonekti.io

We may need to verify your identity before responding to your request.

12. Complaints

If you believe we have not handled your personal data properly, you can contact us at privacy@getkonekti.io.

You also have the right to lodge a complaint with the Dutch data protection authority:

Autoriteit Persoonsgegevens
www.autoriteitpersoonsgegevens.nl

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. The "Last updated" date at the top indicates when this Privacy Policy was last changed.